Help for Staff
Welcome to the 4-H Online Staff Helpsheets page
If you have questions or if there is information not posted that you would like to see added to this page please contact Erika Jeffries.
4-H Online 2.0
4-H Online will be closed Sept. 28-Oct. 5 for system updates for 2.0. This page is being updated to reflect support materials for the new system.
FAQ & Support
Zendesk is a web-based customer support program. This tool helps the support team track email communications, issues and issue resolution — bottom line better support and service for you.
If you are experiencing an issue with 4-H Online please email email@example.com
Café 42 is designed to help increase the effectiveness of 4-H Online support for the 42 counties in Idaho. The Café opens on the third Thursday of every month and is held via zoom. These informal meetings will provide a platform for county staff to gather information on a variety of topics including system updates, report system issues, identify training needs and more. This page will house recorded meetings as well as provide updates as to the status of items discussed.
Email Erika Thiel for Café 42 information and to obtain the zoom link.
- Third Thursday of every month via Zoom
- 10-11 a.m. MST
- 9-10 a.m. PST
Get your questions answered. Mark your calendar for this open session.