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Video Site Contacts

Idaho Water Center

Idaho Law & Justice Learning Center

College of Agricultural and Life Sciences

College of Natural Resources

College of Engineering

Video Bridging Service

Video Bridging allows multiple videoconferencing endpoints to connect with each other both internal and external to UI. 

Our bridging service is Zoom

Zoom is a reliable platform for video bridging services and can easily be scheduled and controlled by you. Scheduling, inviting attendees, starting the video conference, connecting to other room-based systems and starting/stopping recordings with Zoom are all easily controlled by you as the meeting host. While Zoom is very intuitive to use, there are excellent resources for users from all technical levels at http://uidaho.zoom.us/support.

Some people may already use a free or subscription version of Zoom for 1-to-1 desktop video conferencing. This new service from Zoom does not impact those Zoom subscriptions. 

While some employees may already use Zoom for 1-to-1 desktop video conferencing, the Zoom service, supported by CTS, should not be considered a replacement for Skype for Business or other real-time video collaboration tools. Zoom is intended to be used as a bridging service.

To schedule or host meetings, you will need to create a Zoom account, then click on Sign Up Free and follow the on-screen prompts.

Next, only hosts or meeting schedulers will need to email zoom-admins@uidaho.edu to request that your license be upgraded from “Basic” to “Pro”.

Check to make sure your computer and internet connection meet minimum requirements. Whenever possible connect your computer to a wired network instead of WiFi. WiFi is more susceptible to interference and inconsistent connection speeds. Disconnect from any VPN connections before joining your meeting or class. VPN connections are unnecessary for Zoom and can cause network latency issues that may result in poor audio and video quality during meetings or classes. If you are unsure whether you meet minimum requirements for Zoom please contact your local video support or Classroom Technology Services.

If you plan to use Zoom Cloud Recording, please remember the space Zoom provides for cloud storage is limited and is shared among all Zoom users. Zoom users should frequently check for and delete any Zoom recordings that are no longer needed. Zoom users who wish to store recordings long term should download and move recordings to a UI-provided network location such as OneDrive, or your User or Shared drive.

Please remember classes that are recorded may be subject to FERPA regulations. Class recordings should only be shared with those who have a legitimate educational interest, and should never be moved to and/or stored on external online services. Class recordings should only be stored on UI-provided User or Shared drives. Class recordings that will remain in the cloud should be password protected.

For assistance or questions, contact your TSPits-vcs@uidaho.edu or your local video support staff.

Additional resources:

Video Site Contacts

Idaho Water Center

Idaho Law & Justice Learning Center

College of Agricultural and Life Sciences

College of Natural Resources

College of Engineering