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ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Summer Hours:

Monday - Friday
7:30 a.m. to 4:30p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

Video Conferencing Classrooms

To facilitate distance education, video conferencing capability has been installed in Engineering and Physics rooms 202 and 204 and Niccolls room 208. The classroom systems are built around a Cisco SX80 video codec and the operation of the system should be similar to other classrooms and conference rooms using the same codec and touch panel.

Main Page Controls

To wake the classroom video conferencing equipment from standby, press anywhere on the touch panel on the lectern top. Once the equipment “wakes up” from standby, you will see Main Page. From the main page, you can begin your video conference, or use the in-room AV equipment.

When the equipment comes out of standby, all three displays in the room will turn on automatically. If this does not occur, please contact CTS immediately.

Main touch panel page for Cisco SX80 video conferencing classrooms

To use room AV without a video call

To teach in a video conference room without being on a video call, press the Share button on the touch panel.

From this page, select the source you want to display on the monitors in the classroom.

Content sharing selection page.

If the Doc cam button is dark grey with a line through it, please press the power button located on the document camera.

Indication that the document camera is not powered on.

Select the source you wish to display on the monitors. For the classroom PC, or your own computer, tablet or smartphone connected via HDMI, press the PC button. When your device is plugged into the HDMI on the lectern top, you will not be able to see the classroom PC unless you disconnect your HDMI cable. Press the icon of the device you wish to “share” or show on the displays in the room. Press the blue share button to show the device on screen.

Volume is controlled by the speaker buttons located on the face of the touch panel.

To place a Zoom call

Press the Dial button on the home screen. Once the Dial button is pressed, you will see a numeric keyboard.

The dial pad for calling other locations.

To type in a Zoom address, press the keyboard button, just to the right of the # key. This will open a full keyboard so you can type in your zoom info. Use the “SIP Address” from your Zoom meeting invitation. Example: 123456789@zoomcrc.com. Press the green Call button on the touch panel to connect to Zoom.

Expanded full keyboard for dialing.
Dialing keyboard with a example Zoom meeting entered.

Once you are connected, you can use the Share button on the bottom of the touch panel to share your computer screen or document camera with the video participants as well as the participants in room.

zoomapp window indicating connection through Zoom.
Content sharing or sending controls.

To Place a Call without Zoom

Press the Dial button on the home screen. Once the Dial button is pressed, you will see a numeric keyboard. Enter the IP address of the codec you wish to call using the numeric keyboard. The “.” key is entered by holding the * key. Example IP: 129.101.250.000

The dial pad for calling other locations.

You can also type in the URL of the codec using the full keyboard. Example URL: CTS-ExampleCodec.video.uidaho.edu

Expanded full keyboard for dialing.

Placing a call from the “Favorites” Menu

If you are teaching a Registrar scheduled class in a CTS managed video conferencing room, your zoom info can be stored in the “favorites” menu on the codec upon request. From the home screen, press the Contacts button on the bottom of the touch panel. Press the Favorites button on the menu. Next, press the name of your class and you will be connected to your class.

The favorites or custom calling list.

Controlling Your Cameras

To control your cameras, press the Camera button in the top right corner of the touch panel, next to the clock. The arrow keys in the middle of the window control the camera position. The + and - keys zoom in and out. On the left of the window, there are presets for your convenience.  A picture-in-picture window will pop up on the displays in the room to allow you to see your camera shot while you are moving the camera. This will disappear after a few seconds.

In-room camera controls window.

NIC 208, EP 202 and EP 204 are equipped with two cameras in the room – one facing the students, one facing the instructor. To choose the camera you wish to send, press the Camera icon on the top right of the touch panel. Next, press the grey box just below the camera controls and select the camera you wish to send to the video participants.

Expanded drop-down for switching multiple camera rooms.

Controlling the “Far End” Camera

On a direct call (not using Zoom and if allowed by the participant's video codec) you can control the camera on the “far end”. The far end is the other participant. To control the far end camera, on the main page – press the grey box with the name of the name of the other room.

Selection of participant cameras at remote location.

Press the camera button on the new pop up window. You can control the remote camera in the exact same way you control the in-room cameras.

Remote location camera controls window.

Contacting Classroom Support

Contact CTS with any issues in NIC 208, EP 202, or EP 204 at 208-885-0570 or email. For your convenience, our contact information is available on the touch panel. Press the ? button on the top right of the codec touch panel, just to the left of the camera button and the clock. Our phone number and support email will be displayed. You will need to send us an email manually from your smartphone, laptop or the classroom computer. Please include the room number and the nature of the problem and one of our tech staff will troubleshoot the issue.

Technical support contact information window.

ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Summer Hours:

Monday - Friday
7:30 a.m. to 4:30p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website