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ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Summer Hours:

Monday - Friday
7:30 a.m. to 4:30p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

Enterprise Development

Enterprise Developers are responsible for providing modifications and enhancements for the finance, human resource, accounts receivable and general modules of the Banner application. This team builds and maintains support applications which interface with these Banner modules. The development team also provides development services for university web-based applications.

Services

Description

ITS/Enterprise Applications provides guidance and technical assistance in integrating third-party or custom applications with Banner or other enterprise applications. This guidance will include review of any data security considerations as well as architectural limitations which may be encountered in the proposed interface. 

Eligibility

ITS provides application integration services to faculty, staff and departments of the University of Idaho

Self-Service Information

ITS does not offer self-service options for this service.

Requesting Assistance

Send us a quick ticket with your information or email requests to its-bannersupport@uidaho.edu. You will be contacted by a business analyst for details on your request.

Related Policies and ITS Standards

This service does not have any associated policies or ITS standards.

Procedures and Service Agreements

ITS/Enterprise Applications staff will work with the vendor to understand the interface requirements and develop a solution which is achievable within university guidelines and technical capabilities. The final product will include an interface document which outlines the technical details and business rules on which the interface is based.

Rates

There is no fee associated with this service.

Service Provider

P. Henry, Enterprise Development Manager

Service also known as

Interfaces, Data Feeds, Data Imports

Description

ITS provides overall coordination of technical implementations or other large IT initiatives. This service includes requirement gathering, project scoping, timeline creation and identification and coordination of staffing resources. 

Project manager will work with customer, as well as vendor if applicable, to identify all required activities and resource constraints in order to develop a realistic, achievable timeline. Once established, the project manager will work with project participants to achieve the identified project goals.

Eligibility

ITS provides technical project management to faculty, staff and departments at the University of Idaho 

Self-Service Information

ITS does not offer self-service options for this service.

Requesting Assistance

Send us a quick ticket with your information or email requests to misdir@uidaho.edu. You will be asked to fill out and submit a questionnaire identifying details about your project.

Related Policies and ITS Standards

This service does not have any associated policies.

Procedures and Service Agreements

More information soon.

Rates

There is no fee associated with this service.

Service Provider

B. Borchers, Assistant Director of MIS

Service also known as

Project Management, Project Planning, Integration Implementation

Description

ITS offers consulting and advising for departments looking to engage in web and mobile application development projects. This service offers product assessment, identifying needs, security evaluations, best practices recommendations and the diagnosis of existing project design or implementations issues.

Eligibility

Web and mobile development consulting is available to departments at the University of Idaho.

Self-Service Information

ITS does not offer self service for this service.

Requesting Assistance

Send us a quick ticket with your information or request assistance by contacting ITS Enterprise Developers via email at its-websupport@uidaho.edu or by phone at 208-885-7600.

Related Policies and ITS Standards

ITS has no policies associated with this service.

Procedures and Service Agreements

More info coming soon.

Rates

There is no fee associated with this service

Service Provider

Perry Henry, Enterprise Development Manager

Description

Creating custom web application that manage information and data based on specific customer needs.

Example projects include

  • Custom online forms
  • Custom e-commerce applications
  • Online surveys and tracking systems

Eligibility

ITS provides web application development upon request by UI departments.

Self-Service Information

ITS does not offer self-service options for this service.

Requesting Assistance

Send us a quick ticket with your information. Departments can request assistance by contacting ITS Enterprise Developers via email at its-websupport@uidaho.edu or by phone at 208-885-7600.

Related Policies and ITS Standards

This service does not have any associated policies or ITS standards.

Procedures and Service Agreements

ITS has no policies specific to this service.

Rates

There is no fee associated with this service.

Service Provider

Perry Henry, Enterprise Development Manager

ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Summer Hours:

Monday - Friday
7:30 a.m. to 4:30p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website