MFA Service Support
Protecting both university data and UI employee and student personal information is a top priority for the university and Information Technology Services (ITS). Multifactor authentication is an important process in keeping UI information safe from ongoing cyber threats. DUO security is UI’s partner in this effort. Their software application and process allows UI to use MFA.
- Duo provides an Enrollment Guide you can use to navigate through the enrollment process.
- ITS staff is here to assist you in enrolling in DUO (if needed) and in making sure your second layer of authentication protection is set up and functioning.
Please don’t hesitate to contact ITS if you have any questions, concerns and/or trouble with any step of the MFA enrollment process.