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Physical Address:

Find Your TSP

Service Hours

Monday - Friday
8 a.m. to 5 p.m.

Summer
Monday - Friday
7:30 a.m. to 4:30 p.m.

Submit a TSP Service Ticket

Standard Services

Self-Help Tutorials

Web: TSP

TSP Directory

Technology Solutions Partners

Physical Address:

Facilities 136

Phone: 208-885-1101

Email: its-region1@uidaho.edu

Web: TSP

Region 1 Team

Technology Solutions Partners

Physical Address:

Education 412

Phone: 208-885-1102

Email: its-region2@uidaho.edu

Web: TSP

Region 2 Team

Technology Solutions Partners

Physical Address:

Admin 24

Phone: 208-885-1103

Email: its-region3@uidaho.edu

Web: TSP

Region 3 Team

Technology Solutions Partners

Physical Address:

Pitman Center, Room 124 (Vandal Card Office)

Phone: 208-885-1104

Email: its-region4@uidaho.edu

Web: TSP

Region 4 Team

Technology Solutions Partners

Physical Address:

Art & Architecture Main, Room 109

Phone: 208-885-1105

Email: its-region5@uidaho.edu

Web: TSP

Region 5 Team

Technology Solutions Partners

Physical Address:

Mines Building, Room 313

Phone: 208-885-1106

Email: its-region6@uidaho.edu

Web: TSP

Region 6 Team

Technology Solutions Partners

Physical Address:

TLC 132

Phone: 208-885-1107

Email: its-region7@uidaho.edu

Web: TSP

Region 7 Team

Technology Solutions Partners

Physical Address:

Brink 126

Phone: 208-885-1108

Email: its-region8@uidaho.edu

Web: TSP

Region 8 Team

Updates & Announcements

TSP Service Model Highlighted at National Conference

Posted Tue, 14 Nov 2017 14:38:00 -0800

Vice President for Infrastructure and CIO Dan Ewart and ITS Director of Customer Experience and Engagement Brian Cox hosted a poster information session at the EDUCAUSE annual conference held in Philadelphia, Pennsylvania, earlier this month.
Read more

ITS Hosts Multifactor Authentication Forums and Demos

Posted Wed, 01 Nov 2017 15:22:00 -0700

Faculty, staff and students are invited to attend an Information Technology Services forum and demonstration on Multifactor Authentication hosted by the ITS's Security Team. The two forums are scheduled for 8:30 a.m. Tuesday, Nov. 7, in the Commons Crest Room, and 1 p.m. Wednesday, Nov. 15, in the Commons Aurora Room. Sessions will also be webcast via Zoom. Each one-hour session is geared toward answering employee and student questions, sharing user tips and demonstrating the new Multifactor Authentication enrollment process. ITS staff will be available to assist attendees with the Multifactor Authentication sign-up process at the forum. Read more

UI Employee TSP Reminders

Posted Mon, 09 Oct 2017 15:23:00 -0700

Information Technology Services (ITS) Technology Solutions Partners (TSPs) have been actively serving UI employees for nearly two months now. Thank you for your immediate and honest feedback about the new TSP service model. Based on trending questions, we wanted to share these quick reminders. Read more

Final ITS TSP Information Session is Sept. 7

Posted Fri, 01 Sep 2017 13:50:00 -0700

UI employees are welcome to attend this final Technology Solutions Partner (TSP) All Regions Information Session. Learn more about the TSP service model and how these ITS Technology professionals can support you. Read more

ITS TSP Information Sessions This Week

Posted Mon, 28 Aug 2017 06:00:00 -0700

UI employees can meet their new Technology Solutions Partner (TSP) Support Team and learn more about TSP services by attending a TSP Information Session on Tuesday, Aug. 29, and Wednesday, Aug. 30. TSP Information Session schedules are posted here. Read more

ITS TSP Information Sessions Next Week

Posted Tue, 22 Aug 2017 12:47:00 -0700

UI employees can meet their new Technology Solutions Partner (TSP) Support Team and learn more about TSP services by attending a TSP Information Session next week on Tuesday, Aug. 29, and Wednesday, Aug. 30. TSP Information Session schedules are posted here. Read more

UI Employees: Contact Technology Solutions Partners for Tech Help

Posted Fri, 11 Aug 2017 12:03:00 -0700

Starting this week, UI employees can contact their Information Technology Services Technology Solutions Partners (TSPs) for technical support. TSPs are now UI employees' "go to" ITS staff. Read more

UI Employee: TSP Information Sessions Start Tuesday

Posted Fri, 11 Aug 2017 12:00:00 -0700

UI employees can meet their new Technology Solutions Partner (TSP) Support Team and learn more about TSP services by attending a TSP Information Session this month. TSP Information Session schedules are posted here. Read more

Technology Solutions Partners Host Information Sessions

Posted Fri, 04 Aug 2017 15:02:00 -0700

Information Technology Services (ITS) service for UI employees is changing effective Aug.14. ITS invites UI faculty and staff to find out more details by attending a one-hour information session to learn more and meet your new Technology Solutions Partner (TSP) support team in person. Each session is geared to answering employee questions first and foremost and will cover specific details about TSP services and what employees can expect. A presentation will start the session, followed by a question-and-answer session. Light refreshments will be provided. Email invites were sent last week to UI employees on the Moscow campus. Sessions begin Aug. 15. For TSP info session schedules, click here. Read more

ITS Announces Technology Solutions Partners

Posted Mon, 17 Jul 2017 12:23:00 -0700

This fall, University of Idaho faculty and staff on the Moscow campus will have a new resource for technology support. In response to employee feedback, Information Technology Services (ITS) is launching a new model for employee tech support: Technology Solutions Partners (TSPs). This August, these ITS employees will be embedded across campus to offer specialized, skilled technical support for UI employees. Read more

Physical Address:

Find Your TSP

Service Hours

Monday - Friday
8 a.m. to 5 p.m.

Summer
Monday - Friday
7:30 a.m. to 4:30 p.m.

Submit a TSP Service Ticket

Standard Services

Self-Help Tutorials

Web: TSP

TSP Directory

Technology Solutions Partners

Physical Address:

Facilities 136

Phone: 208-885-1101

Email: its-region1@uidaho.edu

Web: TSP

Region 1 Team

Technology Solutions Partners

Physical Address:

Education 412

Phone: 208-885-1102

Email: its-region2@uidaho.edu

Web: TSP

Region 2 Team

Technology Solutions Partners

Physical Address:

Admin 24

Phone: 208-885-1103

Email: its-region3@uidaho.edu

Web: TSP

Region 3 Team

Technology Solutions Partners

Physical Address:

Pitman Center, Room 124 (Vandal Card Office)

Phone: 208-885-1104

Email: its-region4@uidaho.edu

Web: TSP

Region 4 Team

Technology Solutions Partners

Physical Address:

Art & Architecture Main, Room 109

Phone: 208-885-1105

Email: its-region5@uidaho.edu

Web: TSP

Region 5 Team

Technology Solutions Partners

Physical Address:

Mines Building, Room 313

Phone: 208-885-1106

Email: its-region6@uidaho.edu

Web: TSP

Region 6 Team

Technology Solutions Partners

Physical Address:

TLC 132

Phone: 208-885-1107

Email: its-region7@uidaho.edu

Web: TSP

Region 7 Team

Technology Solutions Partners

Physical Address:

Brink 126

Phone: 208-885-1108

Email: its-region8@uidaho.edu

Web: TSP

Region 8 Team